Account Supervisor- Relationship Marketing (Dallas)

Location: Dallas, TX

Type: Full Time

Min. Experience: Mid Level


The Team One C.O.R.E.


C = Collaborative

Builds and sustains strong, genuine relationships with people of all levels and takes positive steps to extend network

and cultivate connections. 


O = Optimism

Is utterly reliable, always delivering on promises and maintains the highest standards of honesty and integrity.


R = Results-Driven

Acts strategically to exceed goals and has the ability to adapt to changes in process and execution. 


E = Entrepreneurial

Constantly looking for and identifying actionable and thought provoking opportunities for the company and executing them.





The Account Supervisor who will lead and overseethe day-to-day client business, specifically in the Lexus National Relationship Marketing team. This role will report into the Management Supervisor in Los Angeles, but will also have a dotted line into the Digital Group Account Director, based in Dallas, TX.  Responsibilities include providing strategic oversight of the business, leading conversations and programs that are cross-functional in execution to further the business, building and nurturing relationships with senior clients and truly understanding and advising the clients’ business. This role will play a consultative role in managing vendor partners currently working with Lexus, as well as evaluating new partnerships that will help the brand succeed in the CRM, social, and digital space. Responsibilities will also include leading robust multi-touch acquisition and retention programs, and working closely and collaboratively with the CRM strategy/analytics/production teams to create short & long-term strategies that will drive business results. Responsibilities include maintaining relations with senior clients and supervising the clients’ business. This role will lead multiple email programs, present program recommendations to client, and provide internal communications.


­­Day to Day:


Manage day-to-day operations of the Lexus National RM account team
Build a reputation of “Trust” and act as a “Strategic Advisor” to all of our clients
Focus on driving both Lexus’ and Team One’s business objectives forward
Not afraid of challenging the status quo
Able to identify areas of opportunity to improve the way we do business – internally and with Lexus
Partner with strategy, production, project management and user experience groups to develop best practices and stay ahead of technological advancements
Train, manage and mentor the team: Account Executive and Asst. Account Executive
Manage on-going integrated RM campaigns, while keeping focus on the future opportunity or optimization areas within any given program
Manage scope timelines, financial planning, budgeting

·Collaborate and work closely with multiple internal teams: strategy, creative development, project management and production teams

Maintain strong and professional relationships with Lexus clieWork on scope, planning and budgeting


5-7 years advertising experience. CRM experience is required.
Worked in a satellite office, or managed teams from a remote location, is required
Experience working with 3rd party vendors and acquisition lists, preferred
Experience working on targeted emails, social and/or digital targeting and retargeting, a plus







Bachelor’s degree required (Business, Marketing, or Advertising)




­                                                                                      Job Description


                                                                                                     Job Description


Skills and Abilities:


Strong character presence with self-confidence; Entrepreneurial
Must be a strong communicator, and be able to articulate clear direction to the team from a distance
Strong knowledge of CRM terminology and data management skills
Participate in and gain full working knowledge of project metrics
Great organizational and time management skills
Strong attention to detail
Has a proven track record for showing leadership skills
Solid project management capabilities and presentation skills
Exceptional listening, verbal and written communication skills
Works well with team members to create the best possible work for our clients
Team oriented, a strong collaborator, and solution-oriented thinker
Proficient in Microsoft Office




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