Account Executive – Lexus National (Dallas, Texas)

Location: Dallas, TX

Department: Idea Management

Type: Full Time

Min. Experience: Mid Level

The Team One C.O.R.E.

C = Collaborative

Builds and sustains strong, genuine relationships with people of all levels and takes positive steps to extend network

and cultivate connections. 

O = Optimism

Is utterly reliable, always delivering on promises and maintains the highest standards of honesty and integrity.

R = Results-Driven

Acts strategically to exceed goals and has the ability to adapt to changes in process and execution. 

E = Entrepreneurial

Constantly looking for and identifying actionable and thought provoking opportunities for the company and executing them.

The Team One TX / LA Paradigm:

Dallas Team members are: top performers, respected by client and staff, experts at relationship management, superior connectors, with excellent listening, interpretation + communication skills, flexible, resilient, self + socially aware, positive, impeccable with their word + they understand their strengths and weaknesses in addition to possessing a very high Emotional Quotient.

We will ensure that Dallas and LA offices are seen as one company, both dedicated to Lexus and LDA success with the highest level of service, commitment and seamless integration.

GENERAL SUMMARY

The Account Executive (AE) supports the Account Supervisor (AS) and senior team members and mentors the Assistant Account Executive (AAE) and Account Coordinator (AC) in day-to-day client business management. The AE is the steward of the client relationship and clients’ business needs.  Responsibilities include maintaining relations with multiple clients and supervising the execution of materials from the strategic aspect of the clients’ business. Encompasses both online and offline projects happening simultaneously. Must be able to build upon tactical ideas and think strategically about a brand or business. Works with all departments in the Dallas & Playa offices and must respect process and integration.

­­­ Day to Day:

Client Management

  • Understand clients’ business and products.
  • Build rapport and credibility with client to comfortably engage in frequent client contact.
  • Update Account Supervisor on status of projects/answering client inquiries.
  • Remain actively involved in “day-to-day” client initiatives, including understanding of business-building, strategy, media and creative projects.  
  • Maintain weekly client status reports, conference reports and oversee job/change orders.
  • Work with account team to prepare and produce special projects and materials for client presentations. 
  • Manage all arrangements for client meetings, including set-up, multi-media needs, and catering with AAE and AC.
  • Review all materials and confirm accuracy prior to client presentations and final production.
  • Support Dallas lead project budgets/scope and manage client expectations regarding timing, schedules and process.
  • Gather initial project-timing feasibility evaluation through Project Manager (PM).

Team Leadership

  • Practice standard operating procedures within the department to engage with others professionally, efficiently and profitably.
  • Champion agency process to ensure quality of work.
  • Become familiar with and adhere to agency financial and operating procedures and policy.
  • Mentor Assistant Account Executive (AAE) and Account Coordinator (AC); inspire, motivate, and train as appropriate.

Business Impact and Awareness

  • Monitor competitive activity and collect competitive samples.
  • Develop proactive business-building ideas for client and agency.
  • Comply with quality standards for the team as set forth by leadership.
  • Provide Idea Management team with timely and accurate market data, budget limits, job specifications, and marketing updates.
  • Maintain accurate records of client expenditures, time utilization, billing information, client contacts, conference reports, etc.
  • Stay alert for opportunities to grow clients’ business and billings.
  • Communication and Integration Skills
  • Frequently communicates project updates to the client.
  • Clarify next steps per client feedback and recap client communication in writing.
  • Communicate schedules and obtain the required approvals from client, per project schedule.
  • Consult with appropriate stakeholders and subject-matter experts in the idea development process.
  • Assist Account Supervisor in the development and execution of television, print, radio, online banners, digital asset creation, and outdoor; attends television and print shoots/OOH test posts
  • Consult with PM and internal team before making timing commitments to client.
  • Communicate client codes and special budget requirements to PM.
  • Collaborate with the media team on the approved plan and units Project Manager.
  • Support client billing.
  • Support opening and managing non-production estimates, as needed (e.g., fees, travel jobs, presentations, etc).
  • Collaborate internally to ensure work in progress is strategically and tactically correct.

Experience: 3-4 years prior advertising Account Management experience required.

Education: A bachelor’s degree is preferred.

Skills and Abilities: This person must be highly organized, with a charismatic and varied communication style. Familiar with both online and offline work. Juggles priorities with boundaries on behalf of both the agency and client. Communicates skillfully. Appreciates creative and design aesthetics.

Working Conditions:  This position is based in Dallas, Texas. Team One is a professional, fast-paced, creative business environment.  All employees are expected to support Team One’s commitment to providing a respectful & safe workplace.  There may be times when lifting up to 25lbs. is required.  Overtime, including evenings and/ or weekend work- may be required.  There may be occasion to travel.  All employees are expected to conduct themselves in a professional and acceptable manner during working hours and all work-related events, including but not limited to, holiday parties, off-sites, client meetings/events, shoot locations, etc.

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